Our new telephone system will offer you a menu choice so that you get to the right department the first time.
All calls will be recorded for training and quality purposes.
Our Telephone Options are:
Option 1 – Reception to book, cancel or amended an appointment
Option 2 – Prescription queries – Between 10am – 12pm
Option 3 – Administration team are available between the hours of 10am – 1pm and 4pm – 5pm please do not call outside these times. They are not able to book appointments.
Option 4 – Secretaries available 9am – 3.30pm
Option 4 – Results will only be available between 10am – 1pm and 3pm – 5pm Monday to Friday. Please allow five working days for your results to be received back at the practice before you call for your results. Results will not be given to a third party, unless written consent has been provided to the practice.