The practice will be closed on Wednesday 31 March 2021 from noon, we will re-open on 1 April as the usual time of 8am. During this time should you need emergency treatment please call 999 or alternatively contact NHS111.
Easter Practice Closure:
Friday 2 April
Saturday 3 April
Sunday 4 April
Monday 5 April
The surgery will re-open at 8am on Tuesday 6th April.
Should you need emergency treatment please call 999 or alternatively contact NHS111.
Easter Opening time for Chemists - Easter
Blood appointments available to book on-line at local sites:
Patients are now able to book blood appointments on-line for St Michaels' - Braintree, St Peter's - Maldon, Broomfield Hospital and Christchurch Clinic in Chelmsford.
To book on-line please visit the website www.mse.nhs.uk/blood-tests you will need to register and takes approximately 2 minutes and only needs completing once. You can also sign-up for other family members who do not have on-line access.
You will receive a text message or e-mail confirming your appointment.
The phone line facility is still available to those who prefer to use this method and for clarification the number is 01245 516963
COVID-19 Vaccine information:
- You will be contacted directly when it's the right time for you to come forward, so please don't contact the NHS to seek a vaccine before then.
- Please act on your invite when it comes, and make sure you attend your appointments when you arrange them.
- And of course, please continue to abide by all the social distancing and hand hygiene guidance, which will still save lives.
NHS are regularly updating public information about the COVID vaccination programme and you can find this information:
This will provide information about the vaccine safety and efficacy and your priority to receive a vaccine.
Flu season is here and the practice is now able to offer patients an appointment, please contact our reception team who will advise you further.
When attending for your appointment please have patience with our staff and do not arrive any earlier than five minutes before your appointment. A face covering must be worn when visiting the surgery for any appointment.
The flu vaccine will only be given to those patients that the Government has confirmed to practices may be vaccinated.
Please call after 10am to make you appointment.
Are you concerned about domestic abuse during this time? Help is available when it is safe to do so:
Call 0330 3337 444 or use the following link: www.essexcompass.org.uk
COVID19 - masks or face coverings:
If the Doctor/Nurse or other specialist within the surgery ask you to visit for a face to face appointment patients must wear either a face mask or face covering, this will continue to reduce the risks to the patient being seen, other patients waiting and our own staff whether clinical or non-clinical.
Thank you in advance for your co-operation.
Your COVID Recovery:
This interactive web-based programme has been developed to support your recovery from COVID-19 irrespective of whether you were admitted to hospital. Please visit www.yourcovidrecovery.nhs.uk
Is your child unwell?
Download the free NHS Essex Child Health and download the FREE app for expert advice for common childhood illnesses at your fingertips.
Mind for better mental health - SilverCloud will help provide you with space for thinking and feeling better.
For SilverCloud support visit : me.silvercloudhealth.com/signup
New telephone system
All calls will be recorded for training and quality purposes.
Our new telephony system will offer you a menu choice so that you get to the right department the first time. These options are:
Option 1 – Reception to book, cancel or amended an appointment
Option 2 – Administration team – available from 8am – 4pm
Option 3 – Secretaries available 9am-5pm Monday, Tuesday and Wednesday then 8am -3.45pm Thursday and Friday
Option 4 – Results – will only be available between 3 – 5pm Monday to Friday. Results will not be given to a third party, unless written consent has been provided to the practice.
The practice has scheduled the following staff training afternoons and will be closed from noon and will re-open on the relevant next day:
During the above closures should you need medical support please contact NHS 111 or 999 if a life threatening emergency.
Extended Hours Access for patients
Doctor appointments are now available to patients at the weekend at the following locations:
Should you wish to access a weekend appointment please contact our reception staff during normal surgery hours 8am until 6pm, they will provide you with all the necessary information and book the appointment for you.
The surgery will receive information from your consultation which will be followed-up if required.
Fees for Non-core service requests
The NHS does not provide within it's core contract requests from patients for completing insurance forms, Taxi/HGV medicals, letters to schools/college or such other organisations and there will be an associated charge to patients for supplying the information they require.
Please visit our reception staff who can confirm the associated costs of your requests. All requests need to be paid for prior to the work being completed.
Please provide us with at least two weeks notice of such a request as we cannot guarantee that we can complete the work in a shorter time frame.