Repeat medication requests - 16.3.2020
Please do not come into the surgery with your repeat medication requests, please put them in the post box on the front metal gate or e-mail your requests for the practice.
The post box is being emptied by staff every couple hours during the delay phase of the Coronaviurs. See our home page for further information and full guidance.
From 1 January 2020 as per our "latest news" information page all patients will be required to order their medication directly from the practice and not via the chemists. This has been requested by Mid Essex CCG to support the reduction in medication waste. Your prescription will still be sent directly to your nominated chemists for dispensing.
If you are housebound or a vulnerable patient the practice will support you ordering your repeat prescriptions via our reception team.
You must allow 4 complete working days for us to process your prescription. Please do not call to chase or come to collect your prescription before the 4 days has elapsed as your prescription will not be ready.
You can request a repeat prescription by:
- Hand delivery
- Telephone request only for housebound patients.
- Online which also gives the benefit of booking appointments on line.
- e-mail via firstname.lastname@example.org
The practice has been advised that all prescriptions from March 2020 will only be processed electronically, therefore we are suggesting to patients that they may like to sign-up now for the on-line service at the practice to order prescriptions directly through the practice and to have the ability to book on-line appointments.
Chemists are fully aware of these changes and will be sign posting patients to drop their repeat slips off at the practice, e-mail, use the on-line service or post to the practice usual address
If you supply a stamped addressed envelope with your request, we will post your prescription back to you if you have not nominated a chemist of choice to dispense your prescription.